The Ohio State University is seeking to fill an ombudsperson position that will focus primarily on supporting the faculty, serving as a central, independent resource.
The term of office shall be for one year and is renewable. Although the ombudsperson is an independent position, the ombudsperson will informally report to the Vice Provost for Academic Policy and Faculty Resources in the Office of Academic Affairs.
The Ombudsperson position will value:
- maintaining neutrality, free from any ties to students’ academic programs
- maintaining confidentiality and independence to ensure fair objectivity
- maintaining integrity and equity in student guidance
Qualifications and Required Skills
- position shall be filled by a senior member of the tenure-track faculty or an emeritus faculty member who was a tenured faculty member.
- shall be someone with experience in university governance at the Ohio state university, shall be familiar with university rules and policies, prevalent cultural norms within the institution, precedent, and established university policies and operating procedures.
- shall have experience with informal mediation, negotiation, and/or conflict resolution.
- shall be an active listener, be flexible, be diplomatic, and collaborative.
- shall demonstrate strong problem-solving, time-management, and organizational skills.
- shall have experience working with diverse populations.
Detailed Job Description
20%—Serve as an independent resource primarily to faculty members and assist them in determining the viability of their complaints and issues as they relate to university rules and policies. Direct faculty to appropriate offices, committees, and resources, and make them aware of relevant university rules and policies. Serve when appropriate as an informal mediator of early-stage complaints, to mediate as an impartial party.
5%—Make available the visibility of the ombudsperson to faculty through venues such as web pages, oral presentations by the ombudsperson at New Faculty Orientation, and through an introduction at the first meetings of University Senate and the Faculty Council each year, and other outreach activities.
5%—Report to the Vice Provost for Academic Policy and Faculty Resources on institutional concerns and work-related observations. Create an annual report to be presented early in the autumn term of each academic year on their activities to the Office of Academic Affairs and Faculty Council that will then be publicly distributed to the full university community. Receive necessary institutional training and support from the university to ensure their success.