Shared Services Directory

OAA Shared Services

The Office of Academic Affairs provides direct support to affiliated units through four shared service areas. Staff in these areas report directly through OAA and support ongoing internal operations as well as supporting key partnerships throughout the university.

Fiscal Services

The OAA Fiscal Services team handles purchases and other transactions for OAA and its reporting units, and also acts as a liaison to the Procurement Shared Services Center (PSSC).

Interim Director

Kerry Schmidt

Data Analyst

Deborah Miller

Fiscal Officer

Kimberly Wilson

HR Service Center

The HR Service Center provides customer service related to HR, payroll and new hire transactions along with guidance on university HR policies and procedures to ensure compliance and data integrity.

HR Business Partner

Bobbie Houser

HR Consultant

Courtney Crawford

HR Consultant

Chrissy Sprouse

Information Technology

The Office of Academic Affairs works with the Office of the Chief Information Officer (OCIO) for IT support. Through a managed information technology services (MITS) partnership, OCIO provides end user support services, infrastructure and security services, web application development and much more for OAA.


The communications staff in Academic Affairs is responsible for communication from the provost’s office and leadership team to the university community, and for the office’s associated website. In addition, we assist with strategic communications about events that originate with Academic Affairs, such as faculty orientations and leadership retreats, and for units that fall under its umbrella, such as the Michael V. Drake Institute for Teaching and Learning and the Emeritus Academy.

Communications and Marketing Manager

Tom Rinderle

Digital Communications Strategist

Stephen T. Begala