Shared Services Directory

OAA Shared Services

The Office of Academic Affairs provides direct support to affiliated units through four shared service areas. Staff in these areas report directly through OAA and support ongoing internal operations as well as supporting key partnerships throughout the university.

Fiscal Services

The OAA Fiscal Services team handles purchases and other transactions for OAA and its reporting units, and also acts as a liaison to the Procurement Shared Services Center (PSSC).

Executive Director of Finance and Business Services

Kerry Schmidt


Yusra Akileh

Manager of Grants & Sponsored Programs

Ginette Busque

Senior Global Accountant

Nicholas Gallagher

Manager of Procurement, Receivables, and Customer Service

Timothy E. Hornsby

Kirti Pawan Jain


Mary Johnson

Accounting & Operations Assoc.

Shammi Liyanage

Fiscal Associate

Nicholas Maddron

Business Services Liaison

Sheri Matheny

Data Analyst

Deborah Miller


Matthew Pfanz


Juanita Ramirez-Huerta

Senior Business Manager

Lizeth Rascon

HR Service Center

The HR Service Center provides customer service related to HR, payroll and new hire transactions along with guidance on university HR policies and procedures to ensure compliance and data integrity.

HR Business Partner

Bobbie Houser

HR Consultant

Courtney Crawford

Technology and Digital Innovation

The Office of Academic Affairs works with the Office of Technology and Digital Innovation (OTDI) for IT support. Through a managed information technology services (MITS) partnership, OTDI provides end-user support services, infrastructure and security services, web application development and much more for OAA.

Communications and Marketing

The communications and marketing staff in Academic Affairs is responsible for communication from the provost’s office and leadership team to the university community, and for the office’s associated website. In addition, we assist with strategic communications about events that originate with Academic Affairs, such as faculty orientations and leadership retreats, and for units that fall under its umbrella, such as the Michael V. Drake Institute for Teaching and Learning and the Emeritus Academy.

Senior Director of Communications and Marketing

Kevin Leonardi

Content Strategist

Suzanne Bressoud

Senior Communications Specialist

Kyle Kuhlman

Executive Writer

Tom Meehan

Digital Communications Strategist

Stephen T. Begala