Click on an appointment in the student or staff calendar, or navigate to the staff appointment queue tab and click Details next to the appointment to be cancelled to open the Manage Appointment screen. The information provided includes: appointment attendees, appointment organizer, date and time, Location, Service, course (if applicable), URL/phone number (if applicable), Care Unit, comments, and type of appointment.
There are several actions available:
Message all or one attendee
Select either All Attendees or an individual’s name. Select Message from the Actions menu to send them a message about the appointment. A dialog opens that lets you choose the format of the message (either email or text), customize the message language, and attach files.
Cancel one attendee
Select an individual's name and choose Cancel in the Actions menu to cancel their attendance for this appointment. A dialog opens to let you select the cancellation reason (required) and add any comments.
Cancel appointment
Click Cancel Appointment in the bottom left to cancel the appointment for everyone. A dialog opens for you to select who to cancel the appointment for, the cancellation reason (required), and to add any comments.
Edit appointment
Click Edit to change one or more parts of this appointment. You are taken to the primary scheduling page to update any portion of the appointment (see Scheduling a General Appointment section).