Email And Text Message Communications
The +Send Message button allows the staff person to send a message to a student
The table shows all Email and Text Messages sent via OnCourse, including automated appointment messages. All columns can be filtered or sorted alphabetically. All messages can also be filtered using the search bar at the top of the table. The three lines button to the right of the search bar allows the user to export their messages to excel, view the grid table (the standard view), view the column manager, which allows the user to move and hide columns, clear all filters and sorts, which resets the table, and a number of other complex functions.
Note: A message is only marked Read if the user read the message in OnCourse.
Columns
- Checkbox- to mark a message read
- Three Lines- to mark a message read
- Status- options are Unread or blank (read)
- Date Sent- shows date and time the message was sent
- Sender- shows who sent the message. Reply, No indicates an automated reminder message.
- Recipient- shows who received the message
- Topic- shows email subject or complete text message. Clicking opens the whole text of the message, where the staff person can reply to the message.
- Type- shows if the message was sent via an automated process or was sent directly by a staff person