No matter what tab you are using, on each student profile page you will see Options - I want to..., Current Notifications, Active Appt. Campaigns, Links, Student Info, and Success Team on each tab on the left side.
Options - I want to...
- Message Student- to email or text the student; emails and texts will be recorded in the OnCourse Conversations tab as well as sent to the student’s Outlook email inbox
- Add a Note on this Student- add a note to the student history tab; notes are typically recorded to document emails and phone conversations, program and plan changes, and other important information the student and staff need to remember outside of an appointment. Notes are visible to all staff
- Add a To-Do to this Student- add To-Dos for the student. You can view your To-Dos and Tasks for all students on the To-Dos & Tasks tab on the left sidebar
- Report on Appointment- add a non-scheduled or drop-in appointment summary report. Use if there is no scheduled appointment. To add an appointment summary for a scheduled appointment, staff will use the Appointments tab on their own home page
- Create Request for Appointment- create a request for a student to be scheduled in an appointment
- Schedule an Appointment- create an appointment for a student. Opens the general Appointment Scheduler
- Add to Student List- Add student to a Student List that you manage
- Issue Notification- Add a single ad-hoc notification for a student. Notifications can include kudos, academic concerns, referrals, etc. More information can be found in Notifications and Cases
Current Notifications
Shows the number of open notifications and cases on the student. Click the link to view more information about the notification(s) and case(s).
Active Appt. Campaigns
Shows the open appointment campaigns where the student hasn’t met the requirements to remove them from campaign.
Links
- Buckeye Link and Advising Report (Staff)- opens a new tab into the staff view of the active student’s profile in Buckeye Link
- Buckeye Degree Planner (Stellic)- opens a new tab into the staff view of the active student’s profile in BDP/Stellic
- Degree Audit- opens a new tab into the staff view of the active student’s profile in the old degree audit system
- OnCourse Tech Support- opens a new tab to the tech support form to submit any issues to the OnCourse team
Student Info
- Student ID: EMPLID
- Age: Current age as of today
- DOB: Date of Birth
- Email: Ohio State email
- Cell: Phone number student has provided to allow staff texting
Success Team
At top, all assigned staff. Staff could be assigned via the SIS, or directly in OnCourse. Clicking the envelope opens a messaging sidebar to allow emailing the assigned staff.
At bottom, all current semester instructors including course and section they teach. Clicking the envelope opens a messaging sidebar to allow emailing the instructor.